Below are the most frequently asked questions. If you still have a question or are looking for more information please contact us.

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What will The Arbordale offer me that I don’t already have in my home?

The Arbordale will provide the comfort of your own home without the work. You will be able to participate in a variety of social activities, work out in our fitness center, enjoy a good book in our library, get your hair done in our salon or just relax and enjoy a good cup of coffee in the coffee shop.

Does The Arbordale allow pets?

Life would be ruff without our furry friends. The Arbordale is pet-friendly! For more information, please contact us.

What is the best way to go about downsizing?

Reach out to The Arbordale and we will put you in contact with a downsizing professional to answer all of your questions and concerns.

Will there be any stairs in my new home?

There are elevators connecting all levels. If stairs are still part of your daily exercise, you may choose to use the carpeted stairwells located on each side of the building, but the choice is up to you.

Do I have to participate in social activities?

You may live as quiet and privately or as actively and socially engaged as you like. No one tells you what you must do. However, we find a majority of residents truly enjoy the variety of social, educational, cultural, spiritual, volunteer, and wellness programs offered at The Arbordale. You will find a wide variety of life enriching opportunities both inside and outside of our community.

Can my grandchildren and friends come for an overnight visit?

You bet! As a resident of The Arbordale, you may have guests stay in your apartment home or reserve our Guest Suite. You will have more free time and energy to spend with friends and family now that you’ve unloaded the hassles of home maintenance!

What happens if I decide to go on an extended trip or to Arizona for the winter?

The freedom to travel without the worries is one of the benefits of living at The Arbordale. Just close the door and let the front office know you’ll be out of town. No worries about the mail or someone breaking in! Enjoy your travels and we’ll leave the light on for you.

What happens if I can no longer drive?

If you have a reserved parking space in the garage and reach the point where you can no longer drive, you’ll relinquish the parking space and the monthly parking cost. We have courtesy transportation available for many basic needs like doctor’s appointments and grocery shopping within a convenient geographical radius.

How do I learn more about The Arbordale or schedule a tour?

Simply call us at 515-727-5927 to set up a convenient day and time to meet with a representative at The Arbordale. At your personal appointment, you’ll learn all the details, including pricing and apartment home availability. All your questions will be answered. Touring our community, meeting people that call The Arbordale “home” and seeing for yourself what this life style is all about is the best way to determine if The Arbordale is the right move for you. Call us today! We look forward to meeting you and sharing more information.

What can I expect if I make an appointment?

You are our special guest and we will extend the warmest welcome to you! When you come for your visit, you will meet with our Marketing Director. She will ask you questions in regards to where you live now, and what you are interested in. You will be invited to tour The Arbordale, and you will receive a brochure with pricing and floor plans. We will discuss the brochure and pricing with you and answer any questions you may have. It’s that easy and we have fun while doing it!

How do I get on the waiting list?

It’s easy — simply contact us to join the program. A refundable reservation deposit is all that is required.

What if a residence becomes available but I am not ready?

When a residence becomes available, The Arbordale’s Marketing Director will contact you to arrange for a personal tour. You are free to decline. There is no penalty for declining and you will maintain your position on the waiting list. You will be contacted when the next residence becomes available. The waiting list is great for people who are not quite sure when they might be ready to move into The Arbordale and want to keep their options open.

What is the advantage of being on the waiting list?

Once on the list, you are contacted when a residence is available — before outside marketing is pursued. While waiting, you will receive our community newsletter and you are welcome to participate in the many social, educational and dining opportunities available.

Is The Arbordale a non-smoking community?

Yes, we are a non-smoking community.